After Hours, Weekends, and Holidays
Initial calls should be directed to WHECO offices. If no one is at the office to take your call, press 2 for a list of service technicians that may help you with your problem. If the service tech does not answer or return your call right away, please try one of the other contacts listed. A list of technicians is provided below for reference.
|Ken White||(817) firstname.lastname@example.org|
|Michael Hinton||(817) email@example.com|
|Steve Plumlee||(817) firstname.lastname@example.org|
|Kent Meyerhoeffer||(817) email@example.com|
Service Call Response Classifications
Utilization of the below referenced codes will help our personnel understand the priority of the call so that we may better meet your needs.
|CODE RED||IMMEDIATE Response is Required|
|CODE YELLOW||Sometime TODAY will be satisfactory|
|CODE BLUE||Today or tomorrow will be satisfactory|
|CODE WHITE||In the near future, not an emergency|